Then I asked them for refund which they told me 30 days refund policy. All this drama was happening within 15 days of time period. If it's not running then it means it's waste. Ram was 4gb total and in that if norton was able to run fine then kaspersky shuld also run. Your processor is old model which is cored2duo' which I think is sufficient for home user. They started telling that, 'Your ram is less. Then again expert came from Russia remotely then they told at last that for gmail the kaspersky banner is creating issue and for auto disabled everything is fine. Side by side old issue was already running.
When I showed them they were telling, 'We don't know anything about other all how it's work (norton one).' Then it means norton is better than kasperksy. Then I made a small video for proof so that they should not ignore it. Then for my checking I installed Norton in place of kaspersky and checked then it was coming.
They told, 'We will bring our expert.' Then after 2 days expert took remotely and check. This time my netbanking page was not opening. Then again after few days new issue came. They collected some data from my system by taking it remotely and told, 'We will get back to you.' Then it was going on already. New issue came that Gmail was not opening.